https://www.proz.com/forum/trados_support/350296-studio_2017_licence_%22expired%22_after_laptop_hd_change.html
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Technikai fórumok » Trados support »
Studio 2017 licence "expired" after laptop HD change
Téma indítója: Nicolas Chaffaut
Nicolas Chaffaut
Nicolas Chaffaut  Identity Verified
Franciaország
Local time: 10:26
angol - francia
+ ...
Apr 10, 2021

Hello everybody!
I had my laptop hard drive cloned and changed. Unfortunately, 1st time I switch it on with the new HD, I get an error message from Studio: my licence has expired... I logged in to my SDL account and tried every method to desactivate/activate my licence but nothing worked (error messages on the SDL website)
Any idea?
 
Enrique Bjarne Strand Ferrer
Enrique Bjarne Strand Ferrer
Spanyolország
Local time: 10:26
Tag (2017 óta)
angol - norvég
+ ...
reset license Apr 10, 2021

Nicolas Chaffaut wrote:

Hello everybody!
I had my laptop hard drive cloned and changed. Unfortunately, 1st time I switch it on with the new HD, I get an error message from Studio: my licence has expired... I logged in to my SDL account and tried every method to desactivate/activate my licence but nothing worked (error messages on the SDL website)
Any idea?


I had a similar problem not long along. I wrote a note in the SDL-forum, and got in touch with them there. They need to reset your license.

Nicolas Chaffaut
 
Kristina Wolf
Kristina Wolf  Identity Verified
Ausztrália
Local time: 18:26
Tag (2004 óta)
spanyol - német
+ ...
Contact installation helpline Apr 10, 2021

SDL has a free installation helpline, they can sort it out for you. They are usually pretty quick to respond, but maybe not over the weekend.

Nicolas Chaffaut
 
Nicolas Chaffaut
Nicolas Chaffaut  Identity Verified
Franciaország
Local time: 10:26
angol - francia
+ ...
TÉMAINDÍTÓ
Solved! Apr 11, 2021

Thanks!
I tried again and for some resasons it worked!
 


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Studio 2017 licence "expired" after laptop HD change


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