Technical forums » Trados support »
Trados 2021 GroupShare file not visible
Thread poster: Petra Martina Marić
Petra Martina Marić
Petra Martina Marić  Identity Verified
Slovenia
Local time: 15:22
English to Slovenian
+ ...
Feb 7

Hello everyone, could anyone help me understand the following situation: a translation agency shared a GroupShare file and I followed their instructions, I logged in their server, downloaded the file, and opened it in Trados. The project is now visible in Projects view, but when I open the Files view, there is no file, it's empty. If the client shares a file in my language only, it appears and I can work on it normally. What could be the issue? Thank you!
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 16:22
English to Russian
Files view Feb 7

Petra Martina Marić wrote:
when I open the Files view...
Do you open the Files view by clicking the Files view button in the lower left corner? If yes, you don't open the project but only navigate to the Files view. You need to open the project first. Double click on it for it to open the Files view automatically.

If the client shares a file in my language only
Can you please elaborate on this, what does that mean?

[Edited at 2024-02-07 22:24 GMT]

expressisverbis
 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Multiple languages Feb 8

In case of a project with several languages, you have to select your own target language in the language selector at the left-hand top.

Vera Schoen
Stepan Konev
 
Petra Martina Marić
Petra Martina Marić  Identity Verified
Slovenia
Local time: 15:22
English to Slovenian
+ ...
TOPIC STARTER
Trados 2021 GroupShare file not visible Feb 8

Hans Lenting wrote:

In case of a project with several languages, you have to select your own target language in the language selector at the left-hand top.


Do you mean Project Settings? If so, I've tried it, but the file is still not visible.

[Edited at 2024-02-08 07:34 GMT]
 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Files view Feb 8

No, I meant the Files view.
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 16:22
English to Russian
Ah, it is a multiple language project Feb 8

Click the flag icon on the left and select your target language.


[Edited at 2024-02-08 09:30 GMT]

Hans Lenting
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Trados 2021 GroupShare file not visible







Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »