| Pages in topic: < [1 2] | Poll: Have you ever forgotten to send an invoice to a client? Thread poster: ProZ.com Staff
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Jana Kinská 
Czech Republic
Local time: 16:46
English to Czech
+ ...
... but some time ago, I created a "To be invoiced" folder where I copy the POs or other documents so that I do not forget in the meantime, and prepare all the invoices later on. In busy times it would be very easy to forget about all those tiny little projects waiting for their invoice...
I do not hope my clients would remind me to issue invoices, it would be a nice experiment, though... I do not plan carrying out.... See more ... but some time ago, I created a "To be invoiced" folder where I copy the POs or other documents so that I do not forget in the meantime, and prepare all the invoices later on. In busy times it would be very easy to forget about all those tiny little projects waiting for their invoice...
I do not hope my clients would remind me to issue invoices, it would be a nice experiment, though... I do not plan carrying out.
[Edited at 2011-02-09 11:38 GMT] ▲ Collapse
| | | | Pia Maljanen
Finland
Local time: 17:46
Finnish to English
+ ...
...this has happened a couple of times with smaller jobs. Thankfully my clients have reminded me once the quarter/year has approached its end.
| | | | Jeff Whittaker
United States
Local time: 10:46
Spanish to English
+ ...
I always send the invoice with the file and I usually attach the invoice before I attach the translated file, so I do not forget. However, one time I sent the client two copies of the invoice and no file. Another agency once forwarded my e-mail (translation and invoice) to the end client and then wanted me to give them a discount because the end client saw the invoice...
| | | | C. Mouton
France
Local time: 16:46
Member (2007)
English to French
| yes, two or three times | Feb 9, 2011 |
Sophie Dzhygir wrote:
I don't forget to write the invoice, but it happened a couple of times that, after all the process of making up the invoice, saving it, reporting figures in different places, etc. I finally forgot to send the invoice to the customer.
[Modifié le 2011-02-09 08:57 GMT]
Like Sophie, I did prepare the whole thing, print it... but forgot to email it.
Luckily, I have very nice clients who wrote to remind me that I hadn't invoiced my work.
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C. Mouton wrote: Sophie Dzhygir wrote:
I don't forget to write the invoice, but it happened a couple of times that, after all the process of making up the invoice, saving it, reporting figures in different places, etc. I finally forgot to send the invoice to the customer.
[Modifié le 2011-02-09 08:57 GMT] Like Sophie, I did prepare the whole thing, print it... but forgot to email it. Luckily, I have very nice clients who wrote to remind me that I hadn't invoiced my work. 
It was a bit embarrassing once, because I claimed payment (but not aggressively, just like "I think you forgot to pay my invoice?") and the customer said they had received no invoice and that's when I checked and found that I had indeed not sent anything. Another 1 or 2 times, the customer reminded me about the invoice.
I did have this problem lately because I introduced a new check: I usually make one invoice, send it and go ahead with the next invoice, but now at the end of the invoicing row I check how many invoices I have made and how many e-mails I have sent and they must match ^^
| | | | Elías Sauza
Mexico
Local time: 08:46
Member (2002)
English to Spanish
+ ...
| That makes a difference among clients | Feb 10, 2011 |
Thare are some clients that good that remind you of invoices missing. You all know the other end, to whom you have to send them invoice reminders or even resend invoices.
I used to have a client so concerned about payment issues that their invoicing policy included the automatic generation of invoices for you if you failed to meet a deadline. Some of you should know this client. (Or maybe some other that extraordinary?)
Regards,
Elías
| | | | Jason Ma
China
Local time: 22:46
English to Chinese
+ ...
| It also happened to me | Feb 10, 2011 |
Sophie Dzhygir wrote:
I don't forget to write the invoice, but it happened a couple of times that, after all the process of making up the invoice, saving it, reporting figures in different places, etc. I finally forgot to send the invoice to the customer.
[Modifié le 2011-02-09 08:57 GMT]
Sophie, I have a trick to share: while sending the invoice to the client, send the same one to an additional address, your email address. So you can always make sure the online status of the invoice.
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