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Trados support
Thread poster: Mauro Lando
Mauro Lando
Mauro Lando  Identity Verified
Brazil
Local time: 18:40
Member (2004)
English to Portuguese
+ ...
Mar 12, 2021

I had my computer formatted and need to reactivate the Trados freelance 2019 license. I got as far as the page where one must fill the license code - which I have - but also an "INSTALLATION ID". Where to find this ID???
The green line "can't activate online?" sends me to this screen where they require this INSTALLATION ID - which I can't find. Can anyone help?
please see the screenshot attached.
Thanks!!!


SCREENSHOT MAURO LANDO 12 MARCH 2021
 
Eric MARRET
Eric MARRET  Identity Verified
France
Local time: 23:40
English to French
SDL account Mar 15, 2021

Hi Mauro,

Not sure to know what an installation ID is, but I am quite sure you'll get all the info for licence activation/installation in your SDL account page.

HTH

Jorge Payan
 


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